Get the Edge to Improve Sales by Understanding Your Customers’ Thoughts
Mental-Rental™ Sales Techniques Provides Insights Your Sales Force Needs
This program goes inside the customer’s mind to understand what is really taking place as a sales presentation is made.
Participants are presented with the four kinds of MindSpeak™ customers experience and how to control their customers’ thoughts.
They discover how to place information into the customer’s mind and change attitude to improve sales. And they are shown specific probing techniques to help “read the customer’s mind” and adapt their presentations.
From this presentation, participants will:
Understand the four kinds of MindSpeak™ customers develop.
Find out how to use MindSpeak™ to their sales advantage.
Be shown probing techniques to get to true needs/issues.
Walk away entertained with new tools to improve sales.
The result is a set of tools to lower customers’ defensive shields, change attitude and improve sales response.
Instant Sale Rapport™ is Vital to Success
“Instant Sales Rapport™” by Dr. Dennis Rosen shows participants how to start developing rapport as soon as they approach the customer though use of WinFluence® techniques to improve likability and trust.
Successful sales people know that they must sell themselves before they can sell their products.
Selling oneself involves developing rapport with the customer. The faster a sales force can do this, the faster they can work to determine their customers’ needs, make recommendations and close sales.
This program covers specific ways to quickly build trust and rapport and improve sales success. Participants will:
Be shown the four personality styles and how to adapt.
Find out the four principles for building rapport.
Discover the three critical variables for building trust quickly.
Be shown important principles for body language and facial expression.
WinFluence® Sales Provides an In-Depth Look
“WinFluence® Sales” is an in-depth look inside the customer’s mind. It covers three important areas.
Selling is more than just going through a set of steps. It involves understanding how customers form attitudes and perceptions.
This presentation covers three areas, building rapport and trust, the customer’s thought process, and attitude formation and change.
In addition to selected material from the Mental-Rental™ and Instant Sales Rapport™ presentations, participants will:
Discover the difference between features and outcomes and when to use each.
Find out how to increase customer belief.
Be shown the different ways that attitudes are formed.
Be shown ten ways to change customer attitude to get sales.
Available as half-and full-day training, WinFluence® Sales provides a solid foundation for improving sales confidence and results.
Special Programs Can Be Designed for Your Special Issues
Do you face a particular sales issue? The WinFluence® Expert can help.
Maybe you need to overcome price objections. Maybe you are having problems with acceptance of a new product. Or perhaps you are concerned about the effects of competitive presentations on your customers.
Dennis will work with you to design strategies for your sales force based on WinFluence® techniques of attitude formation and change to overcome barriers to sales.
A Unique Perspective to Help You and Your Organization
With a Ph.D. in consumer psychology and over 20 years of both academic and industry experience, Dennis has unique insights to improve your customer service and sales.
His entertaining style keeps participants involved as they acquire new skills. Keynote presentations on programs provide an overview. Half- and full-day training can be tailored to your needs.