So, They Know the Steps to Selling – But Do They Know How to Control What Their Customers Are Thinking?

The Mental-Rental™ Process Provides Insights Your Sales Force Needs

This program goes inside the customer’s mind to understand what is really taking place as a sales presentation is made. Participants are presented with the four kinds of MindSpeak™ customers experience and how to control their customers’ thoughts. They discover how to place information into the customer’s mind and change attitude to improve sales. And they are shown specific probing techniques to help “read the customer’s mind” and adapt their presentations.

Instant Sale Rapport™ is Vital to Success

Successful sales people know that they must sell themselves before they can sell their products. Selling oneself involves developing rapport with the customer. The faster a sales force can do this, the faster they can work to determine their customers’ needs, make recommendations and close sales. Instant Sales Rapport™ by Dr. Dennis Rosen shows participants how to start developing rapport as soon as they approach the customer though use of WinFluence techniques to improve likability and trust.

Special Programs Can Be Designed for Your Special Issues

Do you face a particular sales issue? Maybe you need to overcome price objections. Maybe you are having problems with acceptance of a new product. Or perhaps you are concerned about the effects of competitive presentations on your customers. Dennis will work with you to design strategies for your sales force based on WinFluence techniques of attitude formation and change to overcome barriers to sales.

A Unique Background and Perspective

With a Ph.D. in consumer psychology and over 20 years of experience as a speaker, trainer, academic and consultant, Dennis has unique customer insights that can improve your sales and service. His WinFluence presentations are always entertaining and motivating to keep participants involved while learning. Keynote presentations provide an overview. Half- and full-day training on sales and service can be tailored to your needs.