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A Message From Dennis

Contact Dennis now for more information

 

Click Here for 2 Free Reports to Build Your Business and the WinFluence® Newsletter!

The WinFluence® Expert on Customer Service and Sales Improvement

Entertaining Style – Valued Information

Whether your goal is to develop winning customer service for your business or to win more sales with customers, you must be able to influence your customers’ perceptions and their attitudes.

Through his WinFluence® presentations, Dr. Dennis Rosen – customer service and sales improvement speaker, will help your participants discover what is happening in their customers’ minds and how to control the process to improve customer service and close more sales.

Designed for retailers, service providers, professionals or anyone who wants insight on how to influence others, WinFluence® Presentations by Dr. Dennis Rosen provide real insights that can be applied to improve your bottom line.

No Boring Presentations

And you’ll get Dennis’ no-boring-presentation guarantee. All presentations are highly charged and entertaining (just check out these video examples).

Humorous examples and stories, however, are not the purpose of these presentations – rather they support the unique information provided while keeping participants entertained and involved.

A Unique Perspective to Help You and Your Organization

With a Ph.D. in consumer psychology and over 20 years of both academic and industry experience, Dennis has unique insights to improve your customer service and sales.

His entertaining style keeps participants involved as they acquire new skills. Keynotes for presentations provide an overview. Half- and full-day training can be tailored to your needs.

Click these links to learn more about Dennis’ Customer Service, Sales Improvement and WinFluence®-Others programs.

What Clients Are Saying

It’s great to find a speaker who can provide applicable information for our participants while keeping them so involved… your presentation style was engaging, entertaining and involving. It also provided new and valuable insights that complimented our Conference perfectly.  Thanks again for sharing your incredible talents & WOW-ing us!

 

Michael R.  Amos - Past President | Council of Hotel & Restaurant Trainers National Conference

 

(Dennis') presentation was one of the most highly-rated presentations we've ever had... I would strongly encourage anyone who wants to learn how to better satisfy their customers and make lasting connections with them to contact Dennis Rosen--you will learn so much and be entertained while you're at it!

 

Jolene Phillips Past President - Conference Chair | KACE

 

...The overall rating for your presentation was, "outstanding." ...I would highly recommend your presentations to others in our industry or anyone who wants to develop new insights into how consumers think. ...Thanks for a great job!

 

Thomas W. Holden, Executive Director | Midwest Conference - Hotel & Lodging Association

 

Dr. Rosen is one of the top three presenters I have ever heard... If you are looking for presentations in the area of service excellence and customer relationship building, I strongly recommend Dr. Dennis Rosen.

 

O. John Ma, MD | Professor and Chair Department of Emergency Medicine Oregon Health & Science University

 

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