The WinFluence® Expert on Customer Service and Sales Improvement
Entertaining Style – Valued Information
Whether your goal is to develop winning customer service for your business or to win more sales with customers, you must be able to influence your customers’ perceptions and their attitudes.
Through his WinFluence® presentations, Dr. Dennis Rosen – customer service and sales improvement speaker, will help your participants discover what is happening in their customers’ minds and how to control the process to improve customer service and close more sales.
Designed for retailers, service providers, professionals or anyone who wants insight on how to influence others, WinFluence® Presentations by Dr. Dennis Rosen provide real insights that can be applied to improve your bottom line.
No Boring Presentations
And you’ll get Dennis’ no-boring-presentation guarantee. All presentations are highly charged and entertaining (just check out these video examples).
Humorous examples and stories, however, are not the purpose of these presentations – rather they support the unique information provided while keeping participants entertained and involved.
A Unique Perspective to Help You and Your Organization
With a Ph.D. in consumer psychology and over 20 years of both academic and industry experience, Dennis has unique insights to improve your customer service and sales.
His entertaining style keeps participants involved as they acquire new skills. Keynotes for presentations provide an overview. Half- and full-day training can be tailored to your needs.